The Bangor Daily News reported in early February that a Wisconsin couple who stayed at a Camden Harbour luxury inn had filed a complaint of disability discrimination with the Maine Human Rights Commission. Earnest and Susan Patnode came to Maine to celebrate Earnest's 86th birthday. He died a few months after their trip. Susan filed the complaint, the gist of which was that the "accessible" suite they were given had four steps to climb and had an entrance that was blocked by construction, requiring extra walking to get in and out.
The inn claimed that they did not have a sufficient understanding of Earnest's disability and that the entrance to the suite was not blocked. They also said they went "above and beyond" to try to accommodate the Patnodes.
An investigator for the Commission found evidence that discrimination had taken place, according to Maine laws.
In a follow-up article, BDN reported the Human Rights Commission cleared the Camden Inn, overturning the previous decision. Links for both articles are below:
Human rights panel clears Camden Inn of discrimination
Wisconsin woman claims Camden Harbour Inn discriminated against her and disabled husband